Job Profile: Service Leader
Company Name: CHIPOTLE
CHIPOTLE
• Vestavia Hills, AL, United States
• via Chipotle Careers
•3 days ago
•Full–time
•No Degree Mentioned
Job highlights
Identified by Google from the original job post
Qualifications
- Have knowledge and experience of cash handling policies and procedures
- Have knowledge of Food Safety and health department matters
- Have familiarity with office paperwork
- Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
- Have a high school diploma
- Have restaurant experience
Benefits
- Tuition assistance (100% coverage for select degrees or up to $5,250/year)
- Free food (yes, really FREE)
- Medical, dental, and vision insurance
- Digital Tips
- Paid time off
- Holiday closures
- Competitive compensation
- Opportunities for advancement (80% of managers started as Crew)
Responsibilities
- The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service
- He/she maintains a clean, organized line with properly functioning line equipment
- The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break
- If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
- In addition to following Chipotle’s policies and procedures, principal responsibilities include, but are not limited to:
- Making sure great tasting, high quality food is served
- Helping to resolve food quality issues
- Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
- Helping to resolve customer incidents and working to ensure positive customer experiences
- Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
- Developing and cross training all front of house Crew
- Assisting with Crew performance reviews
- Developing future Service Leaders
- Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
- Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
- Ensuring the proper quantity of supplies are available as needed
- Be able to understand and articulate Chipotle’s Food With Integrity philosophy
Job description
CULTIVATE A BETTER WORLD
Fast food does not always have to be presented in the same way as it is. Throughout its history, Chipotle has always operated independently of other restaurants. We are redefining fast food, igniting dialogue, and providing direct assistance for initiatives aimed at transforming the direction of agriculture and food production. As we continue to learn, grow, and mold what comes next in our aim to make healthier food available to everyone, we hope you will join us.
THE CHANCE
The Service Leader is in charge of making sure that food is made and served safely and of high quality, and that the restaurant staff is well-trained and offers excellent customer service. He or she keeps the line equipment in working order and keeps it clean.
The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
WHAT YOU’LL DO
• In addition to following Chipotle’s policies and procedures, principal responsibilities include, but are not limited to:
• Making sure great tasting, high quality food is served
• Helping to resolve food quality issues
• Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
• Helping to resolve customer incidents and working to ensure positive customer experiences
• Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
• Developing and cross training all front of house Crew
• Assisting with Crew performance reviews
• Developing future Service Leaders
• Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
• Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
• Ensuring the proper quantity of supplies are available as needed
WHAT YOU’LL BRING TO THE TABLE
• Be able to understand and articulate Chipotle’s Food With Integrity philosophy
• Have knowledge and experience of cash handling policies and procedures
• Have knowledge of Food Safety and health department matters
• Have familiarity with office paperwork
• Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
• Have a high school diploma
• Have restaurant experience
WHAT’S IN IT FOR YOU
• Tuition assistance (100% coverage for select degrees or up to $5,250/year)
• Free food (yes, really FREE)
• Medical, dental, and vision insurance
• Digital Tips
• Paid time off
• Holiday closures
• Competitive compensation
• Opportunities for advancement (80% of managers started as Crew)
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
